SHIPPING POLICY
SHIPPING TO SPAIN
All orders placed on arkenza.es destined for mainland Spain are shipped via standard service with a delivery time of 3 to 5 business days from order confirmation.
Shipping cost: €6.99
Free shipping on orders equal to or greater than €55.00
Delivery time: 3 to 5 business days
SHIPPING TO THE EUROPEAN UNION
We ship to all European Union countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, and Sweden.
Shipping cost: €10.00
Delivery time: 5 to 8 business days
ORDER PROCESSING
Orders are processed on business days (Monday to Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.
ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can locate your package at all times.
SHIPPING INCIDENTS
If your order experiences any incident, delay, or does not arrive within the indicated timeframe, please contact us at info@arkenza.es and we will investigate the matter as soon as possible.
Last updated: August 2026